TechDigits

Tech news
Thursday, Apr 25, 2024

Facebook denies weak performance on hateful content

Facebook denies weak performance on hateful content

Facebook has denied allegations that its algorithms only remove a small number of posts containing hate speech.

The company uses automated systems, alongside other methods, to identify and take down such posts.

The Wall Street Journal (WSJ) reported that leaked documents suggest only a small percentage of offending content is actually removed by the technology.

Facebook, however, insisted it has seen recent success in reducing hate speech on its platform.

The leaked internal Facebook documents seen by the WSJ include information on a team of employees that allegedly found the technology was successful in removing only 1% of posts that break the social media company's own rules.

In March 2021, an internal assessment allegedly discovered that Facebook's automated takedown efforts were eliminating posts generating only an estimated 3 to 5% of total views of hate speech.

Facebook is also alleged to have cut the amount of time that human reviewers spend on checking hate speech complaints made by users.

This change, reported to have occurred two years ago, "made the company more dependent on AI enforcement of its rules and inflated the apparent success of the technology in its public statistics", the WSJ alleged.

Facebook firmly denied that it is failing on hate speech.

Guy Rosen, Facebook's vice-president of integrity, wrote in a blog post that a different metric should be used to evaluate Facebook's progress in this area.

Mr Rosen pointed out that the prevalence of hate speech on Facebook - the amount of such material viewed on the site - has fallen as a percentage of all content viewed by users.

Hate speech currently accounts for 0.05%, or five views per every 10,000, and has fallen by 50% in the last nine months, he said.

"Prevalence is how we measure our work internally, and that's why we share the same metric externally," he added.

Mr Rosen also noted that more than 97% of removed content is proactively detected by Facebook's algorithms - before it is reported by users who have seen it.

The latest story about hate speech is just one in a series of similar articles about Facebook published by the WSJ in recent weeks.

Frances Haugen identified herself as the source of several leaks

The stories are largely based on leaked internal documents provided to the newspaper by former Facebook employee Frances Haugen. They refer to a series of content moderation difficulties, from anti-vaccine misinformation to graphic videos, as well as the experiences of younger users on Instagram, which is owned by Facebook.

On Monday, Facebook's vice-president of global affairs, Nick Clegg - the former UK deputy prime minister, added his voice to Facebook's pushback.

In a blog, he argued that "these stories have contained deliberate mischaracterisations of what we are trying to do, and conferred egregiously false motives to Facebook's leadership and employees".

A WSJ spokesman told the BBC: "None of Facebook's defences have cited a single factual error in our reporting.

"Instead of attempting to aggressively spin, the company should address the troubling issues directly, and publicly release all the internal research we based our reporting from, that they claim we misrepresented."

Newsletter

Related Articles

TechDigits
0:00
0:00
Close
FTX's Bankman-Fried headed for jail after judge revokes bail
America's First New Nuclear Reactor in Nearly Seven Years Begins Operations
Southeast Asia moves closer to economic unity with new regional payments system
Today Hunter Biden’s best friend and business associate, Devon Archer, testified that Joe Biden met in Georgetown with Russian Moscow Mayor's Wife Yelena Baturina who later paid Hunter Biden $3.5 million in so called “consulting fees”
Google testing journalism AI. We are doing it already 2 years, and without Google biased propoganda and manipulated censorship
Musk announces Twitter name and logo change to X.com
The future of sports
TikTok Takes On Spotify And Apple, Launches Own Music Service
Hacktivist Collective Anonymous Launches 'Project Disclosure' to Unearth Information on UFOs and ETIs
Typo sends millions of US military emails to Russian ally Mali
Server Arrested For Theft After Refusing To Pay A Table's $100 Restaurant Bill When They Dined & Dashed
Democracy not: EU's Digital Commissioner Considers Shutting Down Social Media Platforms Amid Social Unrest
Sarah Silverman and Renowned Authors Lodge Copyright Infringement Case Against OpenAI and Meta
Why Do Tech Executives Support Kennedy Jr.?
The New York Times Announces Closure of its Sports Section in Favor of The Athletic
Florida Attorney General requests Meta CEO's testimony on company's platforms' alleged facilitation of illicit activities
The Poor Man With Money, Mark Zuckerberg, Unveils Twitter Replica with Heavy-Handed Censorship: A New Low in Innovation?
The Double-Edged Sword of AI: AI is linked to layoffs in industry that created it
US Sanctions on China's Chip Industry Backfire, Prompting Self-Inflicted Blowback
Meta Copy Twitter with New App, Threads
BlackRock Bitcoin ETF Application Refiled, Naming Coinbase as ‘Surveillance-Sharing’ Partner
UK Crypto and Stablecoin Regulations Become Law as Royal Assent is Granted
A Delaware city wants to let businesses vote in its elections
Alef Aeronautics Achieves Historic Milestone with Flight Certification for World's First Flying Car
Google Blocked Access to Canadian News in Response to New Legislation
French Politicians Advocate for Pan-European Regulation on Social Media Influencers
Melinda French Gates Advocates for Increased Female Representation in AI to Prevent Bias
Snapchat+ gains 4 million paying subscribers in its first year
Apple Makes History as the First Public Company Valued at $3 Trillion
Elon Musk Implements Twitter Limits to Tackle Data Scraping, but Faces Criticism for Technical Misunderstanding
EU and UK's Slow Electric Vehicle Adoption Raises Questions About the Transition to Green Mobility
Top Companies Express Concerns Over Europe's Proposed AI Law, Citing Competitiveness and Investment Risks
Meta Unveils Insights on AI Usage in Facebook and Instagram, Amid Growing Calls for Transparency
Crypto Scams Against Seniors Soar by 78% in 2022, Experts Urge Vigilance
The End of an Era: National Geographic Dismisses Last of Its Staff Writers
Shield Your Wallet: The Perils of Wireless Credit Card Theft
Harvard Scientist Who Studies Honesty Accused Of Data Fraud, Put On Leave
Putting an End to the Subscription Snare: The Battle Against Unwitting Commitments
The Legal Perils of AI: Lawyer Faces Sanctions for Relying on Fictional Cases Generated by Chatbot
ChatGPT’s "Grandma Exploit": Ingenious Hack Exposes Loophole in AI, Generates Free Software Codes
The Disney Downturn: A Near Billion-Dollar Box Office Blow for the House of Mouse
A Digital Showdown: Canada Challenges Tech Giants with The Online News Act, Meta Strikes Back
Distress in the Depths: Submersible and Passengers Missing in Titanic Wreckage Expedition
Mark Zuckerberg stealing another idea: Twitter
European Union's AI Regulations Risk Self-Sabotage, Cautions smart and brave Venture Capitalist Joe Lonsdale
Nvidia GPUs are so hard to get that rich venture capitalists are buying them for the startups they invest in
Chinese car exports surge
Reddit Blackout: Thousands of Communities Protest "Ludicrous" Pricing Changes
Nvidia Joins Tech Giants as First Chipmaker to Reach $1 Trillion Valuation
AI ‘extinction’ should be same priority as nuclear war – experts
×